Setting up your automatic 1-Touch SMS & Email Marketing

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Now that we understand how powerful the Simple Inked Marketing is, let's set it up.

Time to set it up, let's get automated. Here are your automatic 1-Touch Marketing options:

Appointment Reminders

First Visit Message

Birthday Message

New Client Message

Operator Appointment Notifications.

Setting up your 1-Touch Marketing:

You will find these automatic marketing options in the  1-Touch Marketing section section of the SMS & Email tab in your Admin page.

Setting up APPOINTMENT REMINDERS:

Edit your Appointment Reminder and tick SMS Enabled and/or Email Enabled. You can send out your appointment reminders via SMS and Email; or one or the other - you choose.

Enter in the number of  Days BEFORE Appointment to send message: and the system will automatically send out the reminders this number of days before the appointments.

The  SMS Template: and Email Template: are currently set to the default templates, which we have created for you.

NOTE: You are more than welcome to come up with your own SMS and Email Reminder message. For info on how to do this, check out the Creating & Editing SMS & Email Templates article.

Then once you've created your template, come back here and select, from the  SMS Template: and Email Template: drop down menus, the template you wish to use for reminders. This applies to all of the 1-Touch Marketing options outlined in the rest of the article.

Save your Automatic Appointment Reminder Details and you're done!

Important Note: One SMS is 160 characters. If you go over 160 characters, the system will automatically allow you to use more than 160 characters, however you will be charged for two SMS's. If you do not wish to go over the 160 character limit, you can un-tick the Allow Multiple SMS Messages setting in your Marketing Settings, via Settings.

To set up your 2-Way SMS check out the 2-Way Messaging in SMS Central article. This means that clients can reply with 'Yes' to their SMS Reminder and a "C" for 'Confirmed' will display on their appointment.

Setting up your FIRST VISIT Message:

This means that the client will receive an automated SMS and/or Email after their first appointment at your studio. You can choose the number of days after their first appointment for the system to send them their message.

Edit your First Visit Message and tick SMS Enabled and/or Email Enabled.

Enter in the number of  Days AFTER Appointment to send message: select the Templates you wish to use and Save. (Again, you can create your own templates as mentioned above).

Setting up your BIRTHDAY Message:

This means that the client will receive an automated SMS and/or Email before their birthday, or on their birthday.

Edit your Birthday Message and tick SMS Enabled and/or Email Enabled.

Enter in the number of  Days BEFORE Birthday 
to send message :
 
select the templates you wish to use and Save. (If you want them to receive their message on the day of their birthday, enter 0 into this field).

Setting up your NEW CLIENT Message:

This means that the client will receive an automated SMS and/or Email after they have been added into your database as a new client.

Edit your New Client Message and tick SMS Enabled and/or Email Enabled.

Enter in the number of  Days AFTER New Client Added
to send message :
 
select the templates you wish to use and Save.

Setting up Operator Appointment Notifications:

Check out the Operator Appointment Notifications article for steps on setting up your Operator Appointment Notifications.

There you have it, your automatic Simple Inked Marketing. Now sit back and relax and watch how Simple Inked does the work for you.

If you have any questions send them to us via the SUBMIT A REQUEST option in your Help & Support page. 

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