How do I know if my SMS have sent?


Once you've setup your SMS to be sent for auto reminders, or you have started using the Marketing section to send your clients promotional SMSs and email, you might like to start looking at the messages that you are sending.

You can use your Campaign Report for this, which shows you the status of the SMSs and emails ?Sent, Pending, or Error. It will also show you the list of clients who were sent any particular SMS or email campaign.

Go to Marketing, then click the Campaign Report tab. Change the dates of the report to the day or desired date range you wish to look at. All of the SMS and email campaigns which were sent between your From and To date will be listed.

Click Recipients next to any of the campaigns you wish to see the list of clients who were sent the campaign.

The status of the SMS or email is displayed in the last column.

Sent: means that Simple Inked successfully sent the SMS to SMS Central, who will then send it out from there to the client. You have an SMS Report in your SMS Central account, which you can also check out.

Pending: means that the SMS or email is in the process of sending, and soon it will display either Sent or Error.

Error: means that the SMS was not sent successfully due to either of the reasons below. Click the Error link, and the reason for the error will display.

  • Client doesn't have a mobile number
  • Mobile number is not in the 'Mobile' section of the clients personal details (it can't be in the 'Telephone' section)
  • Your Simple Inked account isn't connected to your SMS Central account. If this is the case, you will see **Not Connected** in your SMS & Email tab, in Admin. Click here to fix this issue)
  • You don't have enough credits, click here to learn how to buy more SMS credits.

So, now you to that every time you want to see if your SMSs and emails have been sent, check out your Campaign Report.

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