Soon your Simple Inked account will be texting more than you!
Setting up your SMS Central account.
Head over to your Admin section and select your SMS & Email tab. Once you're there, tick the Enable SMS Account box and select SMS Central from the SMS Provider drop down menu. Click the red Register button.
Fill in your details to sign up for your SMS Central account. At the bottom of the form click the big blue Get Started button.
Follow the prompts to complete the SMS Central sign up process. Come back when you're done and we'll move along to the next thing.
Congratulations, you have yourself a Simple Inked account, and an SMS Central account.
Connecting SMS Central to your Simple Inked account.
Back in your SMS & Email tab in your Admin page, you want to enter in your SMS Central Username and Password.
If you forget your SMS Central login details, you will need to contact SMS Central and they will help you retrieve them.
Go ahead and hit Save once you have entered in your SMS Central Username and Password.
NOTE: You don't want to see this.
***Not Connected*** means that you have entered your SMS Central Username and Password incorrectly. You'll need to contact SMS Central to retrieve the correct login details, and re-enter them here.
Next, you need to buy some SMS Credits.
Still in this SMS Account Setup section, click the Login link next to your Credit: $0.00 and proceed to login to your SMS Central account.
Login to SMS Central, and click the Buy NOW button.
You have a few SMS packages to choose from. Do keep in mind that the SMS credits have an expiry of 5 months, so purchase the package which suits your business needs.
Once you have selected your package, follow the prompts to purchase your SMS credits. When the process is complete, your SMS credits will display in the SMS & Email tab of your Admin page.
You are nearly there.
Time to turn on your Appointment Reminders.
Also in the SMS & Email tab of your Admin page you'll see your 1-Touch Marketing section.
Edit your Appointment Reminder and tick SMS Enabled and/or Email Enabled. You can send out your appointment reminders via SMS and Email; or one or the other - you choose.
Enter in the number of Days BEFORE Appointment to send message: and the system will automatically send out the reminders this number of days before the appointments.
Your SMS Template: and Email Template: are set to the Default Templates which we have created for you.
You are more than welcome to come up with your own SMS and Email Reminder message. For info on how to do this, search the Knowledge Base for 'Creating / Editing Templates'. Then once you've created your template, come back here and select, from the SMS Template: and Email Template: drop down menus, the template you wish to use for reminders.
Save your Automatic Appointment Reminder Details and you're done!
Important Note: One SMS is 160 characters. If you go over 160 characters, the system will automatically allow you to use more than 160 characters, however you will be charged for two SMS's. If you do not wish to go over the 160 character limit, you can un-tick the Allow Multiple SMS Messages setting in your Marketing Settings, via Settings.