Advanced Rostering (Part 1)—roster types & operator hours


Manage your studio opening hours and staff hours using the Simple Rostering (click here to see how), however if you would like to go a step further and manage your roster types and wages, then you can use the Advanced Rostering.

Go to Settings, then Roster Settings, tick Enable Advanced Rostering, and Save.

Now go to Appointment Settings on the right side panel, set your salon opening hours, tick the day(s) your Closed and Save.

Next, create your Roster Types.

Before you start rostering, you first need to create your Roster Types. The Roster Types are what you apply to your Roster i.e. Annual Leave, Sick Day, Rostered On, Rostered Off, Studio Closed etc.

Go to your Rostering tab in Admin. Here are some examples of various Roster Types. You can create your own by clicking the New option in your Roster Types section. Once you have created these here, you're ready to use the Roster.

When creating the Roster Types you'll have the  No Bookings Allowed and Do Not Overwrite options.

No Bookings Allowed - when creating roster types like Annual Leave, Sick Day, Day Off - this will ensure that when you use these roster types in the Roster, no bookings can be made with the operator.

Do Not Overwrite - This means that this particular Roster Type will not be deleted/overwritten if you change an operators roster times and clear the roster into the future. The clear will remove all other roster items, but not any that have 'Do Not Overwrite' selected i.e. Annual Leave

Setting up operator hours & studio hours in the Roster.

The simplest way to roster your operators is to first roster everyone off, then open up the time that each operator is rostered on.

Go to SettingsRoster Settings, tick Automatically Roster Operators Off, and Save.

Your Appointment page will now look like this. Each operator column is shaded, everyone is rostered off.

If you click the shaded sections, you'll see that no bookings are allowed.

Now we need to open up the time that each operator is working (roster them on) to allow for bookings to made in their columns—go to Roster.

Let's roster on Danny. Click the + next to your operator, and on the right side panel you can fill in the roster item details.

  • Select your Rostered On from the Roster Type drop down menu
  • Tick All for Service Available, or choose specific services the operator can perform during this shift
  • Select the start & finish Item Time (make sure start and finish times are am and pm accordingly)
  • Tick the days of the week you're rostering him on for i.e. Tuesday and Wednesday.
  • Tick Allow Online Bookings if you would also like to make this time available for clients to book in with this operator via your Online Bookings site (check out the Online Bookings article for more info).


Save the details, and the operator has been rostered on.

This time on these days will be opened up in the  Appointment. 

Follow these same steps to roster each operator on for all the days and times they work.

Repeating the Roster.

If your operator(s) work these same shifts every week, fortnightly, monthly etc - you can repeat theRoster accordingly. Tick the operator and click Repeat Selected. 

You can repeat the weeks roster Weekly, Fortnightly, Every 3 Weeks, or Monthly (Every 4 Weeks), for how ever many weeks you'd like.


Click Repeat, and then OK when you're sure.

Continue to roster on all of your staff to open up the time which they are working in their appointment column.

Note: At the bottom of your Roster, you have the following options:

  • Repeat Selected: Tick the operator(s) and Repeat Selected, which will repeat their weeks roster Weekly, Fortnightly, Every 3 Weeks, or Monthly (Every 4 Weeks), for how ever many weeks you'd like.
  • Email Selected: Tick the operator(s) and Email Selected to email the operators their roster.
  • Clear Selected: Tick the operator(s) and Clear Selected to delete roster items. You can also choose to only delete the current weeks items, the current weeks items including all 'Do Not Overwrite' items, all future items, and all future items including 'Do Not Overwrite' items.

  • Allow Online Bookings for all Roster Items: This will open up all of the existing roster items to be available for clients to book online appointments into these time slots.

Click here to see how to setup your roster rates and wages in the Advanced Rostering (Part 2) article.

If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.

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